Service Dog FAQs
Clear answers to common questions about service dogs, access, and training.
Before you begin
These FAQs summarize widely referenced guidance. Laws can vary by country and scenario; always consult official sources when in doubt. Our goal is to help teams train humanely and advocate effectively.
Know your rights
Understand public access and permitted questions
Welfare first
Use humane, evidence‑based training methods
Partner support
Seek mentorship and community when needed
Frequently Asked Questions
If you don't see your question here, contact us and we'll help.
What is a service dog?
A service dog is individually trained to do work or perform tasks for a person with a disability. Tasks must be directly related to the person's disability.
Are emotional support animals considered service dogs?
No. Emotional support, comfort, or companionship is not a task. ESAs and therapy animals are not considered service dogs under the ADA.
Can a business ask for documentation?
Businesses may ask only two questions: (1) Is the dog a service animal required because of a disability? and (2) What work or task has the dog been trained to perform? They cannot request documentation or ask the handler to demonstrate the task.
Where are service dogs allowed?
Service dogs must be allowed to accompany their handler in all areas of a facility where the public is normally allowed to go, unless the dog is out of control or not housebroken.
Does my service dog have to wear a vest?
No. Vests, IDs, or special harnesses are not required by law. Many teams choose visible gear for clarity, but it is optional.